At Mnemora Toys, we aim to deliver your orders quickly and safely across India. This Shipping Policy outlines our shipping process, timelines, and charges.

🔹 1. Shipping Coverage

• We currently ship across all major locations in India
• Delivery availability may vary for remote or rural areas

🔹 2. Order Processing Time

• Orders are processed within 1–2 business days after confirmation
• Orders placed on weekends or public holidays will be processed on the next working day

🔹 3. Delivery Time

• Standard delivery time: 3–7 business days
• Delivery timelines may vary based on your location

🔹 4. Shipping Charges

• Free shipping on orders above ₹999
• A standard shipping fee may apply to orders below this value

🔹 5. Order Tracking

• Once your order is shipped, you will receive a tracking link via email or SMS
• You can track your order status in real time

🔹 6. Cash on Delivery (COD)

• COD is available for selected locations
• Additional charges may apply for COD orders

🔹 7. Delays in Delivery

While we strive for timely delivery, delays may occur due to:

• Weather conditions
• Logistics issues
• High order volumes
• Unforeseen circumstances

We appreciate your patience in such cases.

🔹 8. Damaged or Lost Packages

• If your order arrives damaged, please contact us within 48 hours of delivery
• In case of lost shipments, we will investigate and provide a suitable resolution

🔹 9. Incorrect Address

• Please ensure that your shipping address is accurate
• We are not responsible for delays or losses due to incorrect address details